Inbound Sales Representative

Job Description

Elevation Connect is looking for confident communicators ready to assist inbound customers seeking financial relief solutions. This onsite Inbound Sales Representative role combines customer support, consultative selling, and relationship-building within a professional environment focused on helping people take positive financial steps forward.

Responsibility

• Handle a high volume of inbound sales calls efficiently while maintaining a positive, energetic tone throughout every interaction.
• Engage inbound callers using a structured needs-discovery framework (ask open-ended questions, actively listen, and mirror customer language) to uncover their true pain points before presenting solutions.
• Apply consultative selling techniques prioritizing long-term satisfaction over short-term close rates.
• Build immediate rapport using personalization cues gathered during the call (name, situation, prior purchase history) to create a tailored, trust-based conversation.
• Guide customers through the decision-making process by educating them on product features and benefits
• Apply the assumptive close, summary close, or alternative close techniques based on the customer’s engagement level and buying signals throughout the call.
• Overcome objections by reframing concern in terms of value or return on investment.
• Accurately log call outcomes, customer information, and sales activity in the CRM system in real time to support follow-up.
• Meet or exceed daily, weekly, and monthly KPIs including conversion rate, average handle time, and revenue targets.
• Provide accurate, transparent information about products, pricing, and delivery timelines to set proper customer expectations.
• Perform other duties as assigned.

Experience and Qualifications

• A minimum of 1 year of prior experience in a sales position; preference will be given to candidates with prior inbound call center sales experience.
• Demonstrated knowledge of sales techniques including needs discovery, objection handling, and closing strategies.
• Excellent customer service skills with the ability to build trust and rapport quickly over the phone.
• Strong active listening skills and the ability to adapt communication style to different customer personalities.
• Empathy and patience, particularly when working with elderly or first-time customers.
• Ability to remain calm, professional, and persuasive in high-volume or high-pressure situations.
• Advanced verbal communication and interpersonal skills.
• Comfortable working with CRM software and sales tracking tools.
• Strong organizational skills and the ability to manage multiple priorities with minimal supervision.
• A results-driven mindset with a commitment to meeting and exceeding sales goals.
• Strong work ethic and a team-oriented attitude.

Benefits and Others

Elevation Connect will ALWAYS contact you directly for any information about your application.  We will NEVER ask for fees or personal bank information in the interview process.  Please be aware of scams.

Hours & Pay

• Hours will be scheduled between 9am-8pm EDT, Monday-Friday
• Pay rate is $12.50/hour XCD

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Apply Here: https://www.linkedin.com/jobs/view/4419532879/