Associate Manager, B2B Sales

Job Description

Join FLOW as an Associate Manager in B2B Sales, where you’ll bridge business goals with smart ICT solutions. From government entities to growing SMEs, you'll build client pipelines and deliver value through tailored connectivity, security, and collaboration tools. Your leadership will anchor our success across the commercial sector.

Responsibility

Reporting to the Country Manager with a dotted line to the regional B2B Manager, the B2B Associate Manager will inspire, build, and lead a team who will engage with clients, internal functional teams and partners to execute the B2B strategy.

• Lead the B2B Go-to-Market sales growth strategy.
• Work with the team to achieve revenue, sales, NPS and Employee Engagement targets.
• Deliver KPI’s of sales on target, pipeline target ratio, MH green sheets, customer meetings, WIP accuracy, sales forecasting accuracy.
• Responsible for the sales support metrics and KPI performance.
• Assist with positioning C&W Business as the leading “go to” partner in the market.
• Work with team to define professional and personal development plans.
• Establish excellent relationships with all market stakeholders, internally and externally.
• Work across and with matrix teams and external bodies, collaboratively to drive results.
• Awareness of Government and Business structures, stakeholders, relationships and processes to progress projects and initiatives.
• Perform any other relevant duties that may be assigned from time to time.
  • Bachelor’s Degree or equivalent with specialization in sales, management, or a related field.
  • Minimum three (3) years’ experience leading a team.
  • Minimum of five (5) years working in a sales environment.
  • TAS (target account selling) or Strategic Selling (Miller Heiman) certified/expertise would be an asset.
  • Telecoms experience would be an asset
  • Sales leadership ability.
  • Demonstrated expertise in ICT and value proposition selling.
  • Knowledge of Microsoft Office

Experience and Qualifications

• Lateral thinker with good analytical, problem-solving skills.
• Consultative selling skills.
• Self-starter with drive and initiative; enthusiastic and strong personality
• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse
• Digital mind set and data driven approach.
• Clear and systematic work approach.
• Keen interest in customer satisfaction.
• Demonstrated results-orientated track record.
• Ability to work well, adapt and lead/coach teams to work well in a matrix structure.
• Strong listening skills.
• Ability to follow defined policies, processes and procedures.
• Ability to resolve customer complaints and ensure a high-quality customer experience.

Benefits and Others

Submit via dom-hr@cwc.com or at the Flow Roseau Office