2025 Cruise Stakeholders Symposium

The Ministry of Tourism, in collaboration with the Discover Dominica Authority (DDA), will host the 2025 Cruise Stakeholders Symposium on Wednesday, July 23 and Thursday, July 24, 2025, at the Goodwill Parish Hall, starting at 9:00 a.m. daily.

This annual event brings together key players in Dominica’s cruise industry, including tour guides, taxi operators, vendors, hair braiders, and other frontline personnel, to discuss developments and opportunities within the cruise tourism industry. The 2025 symposium will focus on:

• Emerging Cruise Industry Trends
• Shore Excursion Preferences
• Customer Service Excellence
• Health and Wellness for Tourism Providers
• Access to Financing and Business Support Services

The event will feature presentations by local, regional, and international experts, as well as a virtual Cruise Industry Panel with participation from leading cruise line executives.

The Cruise Stakeholders Symposium is a vital platform that brings together the people who serve as the face of Dominica’s cruise experience. As we prepare for the upcoming season, this gathering offers an opportunity to align our efforts, share critical updates, and strengthen the quality of service that visitors receive. The event provides access to valuable insights from regional and international experts, and also reinforces our shared commitment to excellence, professionalism, and innovation within the sector. We encourage all stakeholders to take full advantage of this opportunity to connect, learn, and position themselves for greater success in the evolving cruise tourism sector.

Marva Williams, CEO/ Director of Tourism of Discover Dominica Authority

All interested cruise stakeholders are encouraged to attend. To confirm attendance, please sign up using the link https://forms.gle/FZcYk4eKt9mX9B66A or by contacting Cory Sergenton by calling 255-8249 or 255-8248.