Dominica National Digital Transformation Strategy 2022-2026

The Dominica National Digital Transformation Strategy 2022-2026 outlines the country’s long-term vision for creating a connected, technology-driven society capable of supporting economic growth, public service efficiency and community resilience. Positioned within Dominica’s broader development agenda, the strategy focuses on building a modern digital ecosystem where citizens, businesses and government institutions can operate with greater speed, reliability and accessibility. Its purpose is to guide infrastructure upgrades, expand digital skills, improve service delivery and introduce new regulatory standards that strengthen the digital environment across all parishes.

The strategy recognises the challenges created by Dominica’s terrain, small population and vulnerability to extreme weather. It therefore emphasises digital tools that support the continuity of government operations, remote learning, small-business expansion, and stronger community engagement, even during national crises. By broadening access to technology and reducing gaps between urban and rural communities, the strategy seeks to ensure that every Dominican benefits from the nation’s digital future.

Core Pillars and National Priorities

Dominica’s digital strategy is guided by several interconnected pillars that drive both public and private sector reform. These pillars are designed to strengthen national competitiveness while improving citizens’ quality of life.

Key pillars include:

• People: Expanding digital literacy, increasing device access, upskilling youth and adults, and ensuring inclusion for vulnerable groups and rural villages.
• Government: Transforming public services through online platforms, digital identity systems, secure data management and inter-agency connectivity.
• Business: Encouraging enterprises to adopt digital tools, supporting e-commerce growth and enabling MSMEs to access broader markets.
• Infrastructure: Enhancing broadband coverage, improving network resilience, modernising ICT facilities and creating co-working hubs in underserved areas.
• Regulatory Environment: Strengthening legal frameworks for data protection, cybersecurity, electronic transactions and digital finance.

These priorities shape a whole-of-government approach where ministries, agencies and regional partners coordinate planning, investment and implementation.

Implementation, Institutions and National Reach

The strategy is implemented by the Ministry of Public Works and the Digital Economy, supported by regional frameworks such as the World Bank–funded Caribbean Digital Transformation Project. Public institutions play active roles in modernising internal systems, improving online accessibility and introducing tools that increase efficiency and transparency.

Educational institutions help develop the next generation of digitally skilled citizens. Primary schools engage students through the digital curriculum, while secondary schools and adult education programmes offer ICT training, coding workshops, and digital skills certificates. Community centres, resource hubs and village facilities enable broader participation, especially in the Kalinago Territory and other rural districts.

Businesses are encouraged to adopt digital tools for operations, payment systems, customer outreach and online booking. Entrepreneurs benefit from training programmes, incubation spaces and government-supported initiatives that promote digital commerce and innovation.

Roadmap for Continued Digital Progress

Dominica’s digital-transformation strategy remains dynamic, expanding as new technologies emerge and national needs evolve. Future developments include increasing fibre-optic reach across the island, strengthening cybersecurity frameworks, enhancing e-government platforms, and establishing stronger digital identity solutions. The strategy also envisions broader participation of youth, women, seniors and community groups, making digital readiness a shared national priority.

As Dominica continues to modernise its economy and governance systems, the National Digital Transformation Strategy serves as a guiding force that connects investment, innovation and public service. Its ongoing implementation positions the island to participate confidently in global digital developments while supporting local resilience and opportunity.