Job Description
Master the art of invisible luxury as a Villa Host at Secret Bay. This role focuses on seamless preparation, guest orientation, and meticulous upkeep. We seek disciplined individuals who take immense pride in presentation and quiet efficiency.
Responsibility
- Welcome and orient guests upon arrival to the villa.
- Prepare breakfast on request in accordance with standards.
- Maintain exceptional cleanliness and presentation of villas.
- Manage supplies and inventory within assigned villas.
- Follow operational procedures to ensure smooth villa operations.
- Monitor villa condition and report maintenance needs promptly.
- Support a positive guest experience through attentive, professional service.
Experience and Qualifications
- Secondary education.
- Housekeeping experience preferred.
- Basic cooking skills.
- Computer literacy for basic operational tasks.
- Strong attention to cleanliness and detail.
- Professional appearance and courteous manner.
- Ability to work independently and follow procedures consistently.
Benefits and Others
Submit your cover letter and resume including the names of two (2) past employment references to: careers@gems.dm. Specify in the subject line "Application for: Villa Host"
Our Expectations regarding Confidentiality:
You are expected to hold all information acquired as a result of your position at the hotel in strict confidence, and a breach of this condition may result in irreparable damage to the hotel. This confidentiality requirement applies during and after employment with the hotel. This applies to any and all information regarding the hotel, its guests, its employees and officers, its partners and other stakeholders, compensation, financial, business, marketing, strategies, budgets, plans, product, service, concept, designs, menus, recipes, brand, architecture and any such information.
Job Skills
- Attention to Detail
- Computer Literacy
- Cooking Meals
- Courteous
- Discreet
- Flexible Work Schedule
- Housekeeping Experience
- Multitasker
- Professional Appearance
- Reliability
- Strong Communication
- Well-organized
- Working Independently
AboutCompany
Secret Bay- Phone: +1(767) 445-4444
- eMail: info@secretbay.dm
- URL: https://www.secretbay.dm/
- Address: Ross Blvd, Portsmouth, Dominica
Spectacularly sited on a clifftop promontory where the rainforest meets the sea on Dominica, the “Nature Island” of the Caribbean, Secret Bay is among the leading boutique resorts in the world and an acclaimed Relais & Châteaux property. The secluded six-star, all-villa resort consists of elegantly appointed, residential-style villas, each with a private plunge pool and dedicated villa host, on-call concierge, chefs and guides, access to a secret beach and transformative experiences curated specifically for each guest.
Conceptualised by celebrated architect Fruto Vivas, Secret Bay’s award-winning villas are world-renowned for their artful fusion of high design and local craftsmanship, forming open-air luxury residences amid nature’s lush embrace. As a Green Globe certified resort composed entirely of sustainably-sourced materials, Secret Bay exists in a beautiful equilibrium of responsibility to its environment and commitment to guest comfort.
Secret Bay’s luxurious resort amenities complete the most unrivaled island escape. Begin your day with a rejuvenating yoga class at the riverside Bwa Mang Wellness Pavilion, grab a paddleboard from the Zamann Watersports Hut for a day of fun on the water, find peace at the treetop Gommier Spa, delight in hyperlocal cuisine at our open-air Zing Zing restaurant and cap your evening with cocktails on the cliff edge Vetiver Sunset Deck overlooking Secret Beach. This is, truly, paradise found.
Both within and beyond resort grounds await a host of perspective-shifting, life-altering experiences. Whether you choose to journey “within” alongside our seasoned healers, explore the living, breathing rainforest or rappel into the depths of the island on a waterfall canyoning adventure, guests are guaranteed to leave Dominica forever changed.