Waiter/Waitress

Job Description

Join a world-class service team as a Waiter/Waitress at InterContinental Dominica Cabrits Resort & Spa, where hospitality meets elegance. You’ll cater to guests’ dining needs with precision, warmth, and flair, especially VIPs and special requests. If you’re poised, service-oriented, and thrive in fast-paced, guest-facing roles, this opportunity invites you to grow with a luxury global brand.

Responsibility

• Greet and serve guests professionally and promptly
• Take and deliver accurate food and beverage orders
• Handle guest requests, VIP needs, and special preferences
• Operate Point-of-Sale (POS) systems and process payments
• Maintain cleanliness and setup of dining areas
• Collaborate with kitchen and service staff for seamless delivery
• Uphold resort standards in guest interaction and presentation

Experience and Qualifications

• Proven experience as a waiter/waitress or in a customer-facing role (minimum 1 year preferred)
• Personalized, attentive guest service, focused on satisfaction, including handling VIPs and special requests
• Familiarity with Point-of-Sale (POS) systems and basic billing procedures
• Effective collaboration and flexibility for diverse working hours, including weekends and holidays
• Strong interpersonal skills with a passion for hospitality and professionalism in appearance and demeanor
• Good communication and passionate about customer service. Good command over written & spoken English; additional languages are an asset
• Physical stamina and dexterity to carry trays, stand for long periods, and move swiftly
• Effective time management and multitasking skills in a fast-paced environment

Benefits and Others

The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

Send Your CV To:
kelly.dodds@ihg.com
Deadline: June 15th, 2025