Corporate Sales Executive

Job Description

Digicel is hiring a Corporate Sales Executive to drive growth in Business Solutions, with a focus on Corporate Mobile and ICT services. The successful candidate will expand market share, build lasting client relationships, and deliver excellent customer service. This role requires a confident, results-driven professional ready to meet ambitious sales targets.

Responsibility

• Achieve specific Corporate Mobile & ICT revenue targets.
• Deliver 1 competitive Corporate Mobile Winback per Quarter.
• Develop additional business from existing accounts through upselling and cross-selling.
• Ensure effective coverage of all identified accounts, and spend time in face-to-face activities with key decision makers and influencers within the defined and target customer base, an average of 10 face-to-face customer visits per week is expected.
• Promote the Digicel Business ‘brand’ by exceeding customer expectations and ensuring high levels of customer satisfaction in the sales experience; maximizing solution sales and customer retention.
• Ensure all forecasting and pipeline management is accurate and reflects the reality of the opportunities open within your customer base.
• Understand the customers’ key business drivers and strategic requirements and align our ICT solutions and offerings to provide maximum value to the client.
• Ensure you liaise and collaborate with the pre-sales technical team to ensure that the solutions developed meet and exceed your customers’ expectations
• Ensure all customer contact information is gathered and accurately inputted into the customer database.
• Ensure your product knowledge on both existing and planned new products is to the required standards to support your customers both directly and through other sales team functions.
• As may be required from time to time cover and maintain Sales revenues into all accounts in the absence of other team’s members.
• Undertake action and account plans for customers/propositions in line with sales/marketing strategies.
• Maintain regular and focused contact with members of the virtual team including business development, Pre-Sales, Sales Operations, and Customer Support teams.
• Conduct ongoing needs analysis of the customer’s current and future ICT requirements to establish selling opportunities. This will include the identification of potential new technology introductions.
• Document all customer visit details, via (but not limited to); your Outlook calendar, salesforce, relevant forms and activity logs.
• Complete any other duties as required by the Head of Business Solutions commensurate with the role.
• Participate in company events as assigned including trade shows and other events.
• Perform any other duties related to the job as assigned by the HOD.

Experience and Qualifications

• A first Degree in Business Management or related field (Preferred).
• 3 years experience in sales - Corporate Sales.
• Training/Certificate in Sales.
• Proven track record in achieving Sales targets, selling B2B.
• Solid understanding of mobile technology and developments.
• Demonstrated ability to handle multiple assignments and adapt to changing priorities on own initiative.
• Knowledge of Microsoft Office Suite.
• Valid B-class driver’s licence.
• Good time management skills.
• Excellent interpersonal skills
• Excellent oral and written communications skills
• Business acumen

Benefits and Others

This job description indicates the general nature and level of work expected of the incumbent.  It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent.  Incumbent may, and probably will be asked to perform other duties as required.  Each employee, regardless of classification, is required to maintain a safe, orderly and clean workplace, using safety precautions and observing safety rules at all times.

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