Bellboy

Job Description

Step into the role of Bellboy at InterContinental Dominica Cabrits Resort & Spa in Dominica, where service excellence meets breathtaking hospitality. You’ll be guests' first and last impression, assisting with luggage, guiding arrivals, and supporting front-of-house operations with charm and professionalism. We want you on our team if you're personable, dependable, and service-driven.

Responsibility

• Welcome guests and assist with luggage during check-in and check-out
• Escort guests to rooms and explain resort features and amenities
• Provide directions and respond to guest inquiries courteously
• Assist front desk and concierge with guest service coordination
• Deliver items to rooms promptly as requested
• Maintain cleanliness of lobby and entrance areas
• Support other departments as needed

Experience and Qualifications

• Well-groomed and professional appearance.
• Ability to work under pressure
• Passionate about service
• Team player and willing to assist other departments
• Personalized, attentive guest service, focused on satisfaction, including handling VIPs and special requests.
• Ability to assist guests with heavy luggage and also assist reception.
• Effective collaboration and flexibility for diverse working hours, including weekends and holidays.
• Strong interpersonal skills with a passion for hospitality and professionalism in appearance and demeanor.
• Good communication and passionate about customer service. Good command over written & spoken English; additional languages are an asset

Benefits and Others

The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

Send Your CV To:
kelly.dodds@ihg.com
Deadline: June 15th, 2025